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Flagship service

Turn customer chats into controlled workflows.

Use approved knowledge and business rules to guide WhatsApp conversations toward orders, bookings, qualified leads, support outcomes, and context-rich human handoff.

Roman Urdu • Urdu • English • Human handoff

The controlled system

One connected path from message to visible action.

Every answer is grounded in approved knowledge. Every action follows your rules. Every exception reaches the right person with the right context.

01
◌Customer messageWhatsApp, web, QR, ads
02
✦Controlled AI layerIntent + approved knowledge
03
⌘Workflow actionLead, order, or booking
04
↗Your team & dataHandoff, dashboard, CRM

Interactive scenario

See the difference between an answer and an outcome.

Select a customer message. Xorvin responds only from the approved workflow, then makes the next action visible to your team.

Test a customer request

Conversation engine LIVE WORKFLOW
Hi, I need to book an appointment with a dermatologist this week.
Intent detectedNeeds one clarification
I can help with that. Is this a new consultation or a follow-up appointment?
✓
Next workflow actionSchedule options requested
→

Built around real workflows

Choose the conversation your business needs to get right.

Start with high-volume, repeatable questions. Expand only after the first workflow is controlled and useful.

Restaurant ordering

Turn menu questions into confirmed orders.

Guide customers through the details needed to order while keeping unusual requests and payment decisions with staff.

  • Menu discovery and item clarification
  • Add-ons, delivery areas, and address capture
  • Order confirmation and staff handoff
Fried HouseRestaurant assistant
•••

Do you have family deals?

Yes. Would you like the current price or to place an order?

Price please

Family Feast — Rs. 3,290
Would you like delivery or pickup?

Type a message ➤

01 / Diagnose

Automation Audit

A structured starting point for businesses that need clarity before they automate.

  • Conversation sample review
  • Workflow map and risk assessment
  • Implementation requirements
  • Opportunity estimate
Request audit scope

03 / Expand

Growth System

For higher-volume teams, multi-branch operations, or connected journeys.

  • Multiple workflows and branches
  • Advanced reporting and attribution
  • CRM, order, or booking integration
  • Priority improvement cycle
Plan an expansion

Usage fees for WhatsApp/Meta, AI models, and third-party tools are scoped separately. Custom integrations are assessed during the audit.

Evidence-first delivery

Know what will launch before your customers ever see it.

01

Workflow map and failure pointsSee what the system handles, refuses, and gives to staff.

02

Representative test conversationsReview realistic mixed-language and ambiguous requests.

03

Human-handoff rulesDefine when judgment or approval reaches your team.

04

Outcome measurement planAgree on completion, handoff, and unresolved-request signals.

Common questions

Clear answers before you start.

Does Xorvin replace our customer-support team?+

No. It handles defined, repeatable conversations and sends staff the cases that require judgment, approval, or special handling—with the conversation context included.

Can it support Roman Urdu, Urdu, and English?+

Yes. We design and test the workflow around the languages and mixed-language patterns your customers actually use.

What happens when the AI does not know the answer?+

It should clarify, state its boundary, or escalate to a person. The system is designed not to invent prices, policies, stock, or commitments.

Can it connect to our menu, catalog, booking tool, or CRM?+

Where the required data and integration access exist, we confirm the exact boundaries and dependencies in the Automation Audit.

Find the right first workflow

Bring the conversations. We will map what to automate first.

Book an Automation Audit